Sierra BioScience BBB Business Review

Video library-Information about fountain safety, effectiveness and quick start are available on YouTube. Use the search term "Glacier Point Fountain".

Cats and other pets can look for water anywhere!!

cat drinking from toilet

But the safest and best water they can find is in their own Glacier Point Pet Fountains™

Read a testimonial from a home with four dogs!


ADVANTAGES -- A patent-pending combination of technologies that provide:
  • Pure water chilled to a natural temperature has been shown to triple the amount of water consumed by cats
  • Technology that deactivates chlorine and other toxins found in most tap water
  • Made from recycled and renewable American materials whenever possible
  • 24-month full warranty




Made in USA

Ceramic pet fountains made in the USA are safer!!


Barry's Notes

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1. Carbon filters will remove bacteria -- False.  For more information see here .

Implications of these studies: Because sooner or later, all fountains will contain all sorts of algae, mold, viruses and bacteria, it becomes obvious that the fountain must be easily and effectively cleaned. According to the CDC, porous materials such as plastic cannot be sanitized. Glazed ceramic is not porous and can be santitized with heat or chemicals without any damage to the ceramic basin or a pet. Further, when a non-porous material is cleaned, all traces of any chemical are easily rinsed away.

2. Moving water cools water -- False. Source: See this reference .

Implications:  There is only one fountain that has been proven to chill the water in a fountain. The Glacier Point Perfect Pet Fountain™ by Sierra BioScience is the only patent pending fountain that will chill the drinking water.

3. Falling water puts oxygen into the water making the water taste better -- No evidence.

Discussion:  There are no relevant studies showing that any cat has a preference or aversion to water based on the amount of dissolved oxygen being the only variable. As all fountains have water flowing into the bowl all fountains are equal except the only fountain that has a chilling unit which increases the dissolved oxygen content more than 15% i.e. The Glacier Point Perfect Pet Fountain™     See this source .

4. Stainless steel bowls are better and safer than other materials -- False. Source: See this reference .

Implications: There are over 150 grades of stainless steel that contain various amounts of nickel and chromium which can be toxic when released from poorly made stainless steel. Stainless steel loses its desirable properties when submerged in water such as when used as a watering bowl for pets. If a safe grade of stainless steel was used to make a safe stainless steel bowl, that bowl could cost hundreds of dollars. Hexavalent chromium was the chemical that was causing birth defects and cancer in the Erin Brockovich story.


  1. We are not responsible for undeliverable addresses. We reserve the right to charge the shipping fee when the original address is incorrect or for returned items due to wrong address.
  2. Items are generally shipped out the same day if the order is received by 12 noon Pacific time (Saturday & Sunday excluded).
  3. Orders from the United States will all be shipped out via UPS or USPS. The shipment usually takes 1-7 business days (Saturday and Sunday excluded). if you need the item urgently, please contact us for details before purchase.



When a Basic Fountain is returned with an issued RMA number and received undamaged by Sierra BioScience within 60 days from the date of purchase the purchase price will be refunded minus any shipping charge and also minus a $14 handling fee. If the order was placed during a "Free Shipping" offer period then the refund will be the purchase price minus the normal U.S. shipping charge of $18. The fountain must be returned undamaged and clean to avoid a cleaning charge of $25. Please send an email to for an RMA number only if a Basic Fountain is being returned and within 60 days of purchase for further return instructions. Packages without an RMA on the outside of the box will be refused and returned to the sender.

The IMS, High Capacity, and Perfect Fountains, filters and accessories are not returnable. Please call Barry at 530.903.9025 if these terms are not clear BEFORE you purchase a fountain.

Any fountain damaged during shipping will be replaced at no charge if the damage is reported to Sierra BioScience within 5 days of the fountain being delivered.


Effective1/20/2012, revised 8/19/2014


The original purchaser of a Glacier Point Basic Fountain™ may upgrade to another fountain and the full purchase price of the Basic Fountain will be credited towards the purchase price of the upgraded model.



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