1. Carbon filters will remove bacteria -- False. For
more information see
Implications of these studies: Because sooner or later, all fountains will
contain all sorts of algae, mold, viruses and bacteria, it becomes obvious
that the fountain must be easily and effectively cleaned. According to the
CDC, porous materials such as plastic cannot be sanitized. Glazed ceramic is
not porous and can be santitized with heat or chemicals without any damage
to the ceramic basin or a pet. Further, when a non-porous material is cleaned,
all traces of any chemical are easily rinsed away.
Implications: There is only one fountain that has been proven to chill
the water in a fountain. The Glacier Point Perfect Pet Fountain™ by Sierra BioScience is
the only patent pending fountain that will chill the drinking water.
3. Falling water puts oxygen into the water making the water taste
better -- No evidence.
Discussion: There are no relevant studies showing that any cat has a
preference or aversion to water based on the amount of dissolved oxygen being
the only variable. As all fountains have water flowing into the bowl all fountains
are equal except the only fountain that has a chilling unit which increases
the dissolved oxygen content more than 15% i.e. The Glacier Point Perfect Pet Fountain™ See this
4. Stainless steel bowls are better and safer than other materials --
False. Source: See this
Each component part of a Glacier Point Fountain, except filters, is warranted
to be free of any functional defect for a period of two years from the date
of purchase. Exxceptions are pumps which have six-month warranties and the Ice Probe Chiller which has a six-month manufacturer warranty. During the warranty period, any defective part will be replaced,
free of charge, if the fountain was originally and directly purchased from
Sierra BioScience. Any component damaged during shipping will be replaced at
no charge if the damage is reported to Sierra BioScience within ten days from
being delivered. The purchaser may be responsible for returning any defective part
to Sierra BioScience for examination of the defect. The warranty is voided
if any one of the following conditions exists during the warranty period:
Any commercial, non-private or non-in-home use,
Any outdoor use,
Damage due to physical misuse, alteration or modification, or failure to perform proper maintenance.
Any act of nature.
20 Year Warranty
The ceramic basin is guaranteed not to leak for a period of 20 years and will be replaced should the basin leak and the leak is not the result of cracks from temperature or physical shock. If the basin arrived with a crack and was reported within 10 days of being delivered, a new basin will be sent at no charge, shipping prepaid.