Matt – October 27, 2019 – Glacier Point Perfect Pet Fountain

I bought the perfect pet fountain and it is the best purchase I have ever made for my cat. My only regret is that I didn’t know about this product sooner.

If you came from using a cheap fountain, you will have a much greater appreciation for this product and how it remedies all of the existing problems that plague the cheap, mass produced fountains. If this is your first cat fountain, you will not have that same appreciation, but you will have been saved from all the headache, time consuming cleaning routines and problems inherent to cheap fountains. Most importantly, you will also have averted all of the eventual health problems that are associated with long term, cheap fountain use.

I’ve heard this product get criticized for being “ugly”, but who cares how it looks, when it’s design is meant to prioritize the health of your pet? It’s a great example of function over form and to be honest, I don’t think it looks bad anyway.

One of the best features of this fountain is ease of cleaning. Obviously, no pet fountain is fun to clean, but cleaning this one is so much easier than the cheap one I had before. A lot of the cheap fountains I’ve seen, have a lot of right angles in their designs, which means cleaning out lots of cracks and crevices. It’s not easy to do and those spaces were always the first areas to develop mold and red slime, which would always come back. My previous fountain also came apart into three pieces, which meant having to completely disassemble the entire thing during every cleaning. The glacier point fountains don’t have these problems at all. I clean the basin and the pump, once per week and I don’t feel any biofilm in the basin at all. Though I’d feel it all over my previous plastic fountain within a couple of days, because I was never truly getting rid of it. The bacteria was literally living in the pores of the plastic.

Another thing worth mentioning about this fountain is the filtration system. It’s such an improvement over the cheap models. It uses two different filters. A washable foam filter that fits over the pump, which keeps a lot of nastiness from ever getting into the pump and then the blue charcoal filter, which actually filters the water, unlike my previous fountain which just had a charcoal pad floating in the middle of it. Needless to say, it wasn’t effective.

I can’t speak highly enough of the customer service. They are quick to respond, very pleasant to deal with and always helpful. Customer service this good is rare to find. I look forward to dealing with them again in the future.

I’m totally satisfied with my purchase and so is my cat. If she could write a review, I’m sure she would, because she is drinking more water now than ever before and it’s because she has a constant supply of clean, filtered, cold water, thanks to an actual filtration system, components that don’t harbor harmful bacteria and the ice probe chiller which keeps the water cold.