I have been using the basic blue fountain since March of 2010 and we love it! It is very easy to maintain and clean. I have had no problems with the pump in all this time and I have 2 very messy cats who not only drink from it but like to play with the water in it and put toys in it and all that wonderful stuff that cats do! We also have 2 chihuahuas who use the fountain. I just noticed that there is a high capacity bowl available and we are going to take advantage of that since we are having to fill up the bowl every day! Barry, we can’t thank you enough for such a great product!
In from Tim Johnson … June 25, 2011 … for Glacier Point Basic Fountain
Our Basic Fountain arrived early this week. It replaces an original model Drinkwell. The Glacier came in perfect condition, well packed, and assembly was as simple as advertised. Our two male cats, 19 and 5 years old, give it the sniff test before I added water. I let water sit in it for part of the day before turning on the pump so they wouldn’t get spooked. I needn’t have bothered. They were quite happy to drink from it. I’ve just ordered replacement filters and a couple of filter recharge kits. This promises to be a wonderful product.
I should add that Barry was quick to respond to my e-mail questions, and with clear, concise answers.
WOW, this is one heck of a good fountain. Well made for cat (and Dog) owners who know that those cheap plastic fountains just won’t cut it. Not only is it perfect for my cats its perfect for me, less hassle as u can keep extras bottles in the fridge (keeping cool water for ur cats is key during hot summers). I have no complaints, only wish i had thought of something this great. My 4 little buddies love it.
People like you get all the brains. I just get to say thank you for the answer.
I was one of Barry Farris’s first customers, purchasing my first of two Perfect Pet Fountains back in January 2010. Barry provides outstanding customer service, going out of his way to fully provide complete and thorough instructions for setting up/maintaining these exceptional water fountains. My cats, especially my senior cats, immediately took to using these fountains, in particular my senior Siamese seems entranced by the flowing chilled water. I know their water consumption has increased substantially over that of their previous water bowls, an important consideration for geriatric cats who tend to be prone to kidney disease and urinary tract problems.
The fountains are very simple to clean weekly and monthly – in my case our first fountain’s charcoal filter lasted a little over year before needing replacement. I decided to purchase a second Perfect Pet Fountain earlier this year – a new feline family member who needed to be sequestered at night (to prevent her eating the other cats’ food – she has no concept that she is not entitled to all the cat food in our house or that her adopted “siblings” are entitled to their cat food) deserved to have a water fountain of her own (during the day all the cats have access to both fountains).
I have told all the cat people I know about these fountains – Barry is right, they do indeed solve all the problems posed by all the other water fountains currently available in the marketplace. The Perfect Pet Fountain was the only one without these issues. Barry keeps improving the fountains, which I did not think was possible!
When I received my new fountain, it was a cinch to put together after watching Barry’s video. It worked perfectly for my cat who loved drinking right from the spout! ? After a while, the flow slowed to a trickle so I called Barry. I thought I would get a recording in the evening, but Barry answered. He was thorough in advising me to either purchase a carbon refill kit or a foam pump filter (which is slightly expensive) I decided to clean it myself and Barry is emailing a video. He reminds me of my dad who could build anything and believed in fixing things. I love that I can buy parts for my fountain!!
A few weeks of tweaking – me and my 5 kitties – they’ve stopped playing with the water – i thought i might need a larger one – they were splashing the water on the floor – but as with all new things there’s just time to get used to this one –
and what a truly great thing it is – i dont have to keep track of faucets that ive left dripping for someone – sounds pleasant all day and night – quiet – peaceful sound – they love it – no splashing anymore – ive learned how to clean and adjust it – ive got it up on 2 bricks (side by side) i think this helps to keep it at drinking fountain level for my troop rather than a pond – the optional outlet device is great if you choose to turn it off and on –
i also love how it looks – like a little science project – hip, sheek, high/low tech, rube goldberg, zen, above timberline mountain sort of appeal !!! a feast for the eyes ears and brain and soul !!!
it has a learning curve but well worth the little effort on my part – the best thing by far that ive seen and ive been looking for over a year – i realize that the fact that the whole thing isnt glued together or inacessible makes it very cleanable and repairable – a good honest device –
thanks so much for this true labor of love –
The fountain in amazing!!! I have 5 cats and I have gone through many fountains. I was so happy when I came across your website. Because of financial difficulties in the past I was not able to afford one. I am so happy to now be an owner of one of these amazing pet friendly fountains. We all thank you!!!!
Best regards
No more waiting for the cat to get out of the toilet. Since we got the Perfect Pet Fountain, our diabetic cat now spends his time drinking out of that instead of the toilet. Much healthier for everyone! It’s easy to clean and holds enough water for his needs — close to a quart a day. Tried a couple of others, but water tastes bad in plastic and if the parts don’t fit, it’s hard to use it! Glad we found this one. Great customer service too!
Thanks, Barry!
I bought the Basic Pet Fountain a couple of months ago for my 2 small Maltese dogs. I have had other pet fountains, and saw how much more water they would drink. But cleaning these other fountains was a nightmare with all the tiny brushes and parts that I had to dissemble and clean. And I never really could get them fully clean either. Your fountain is quick and simple to maintain. The water quality is so much better too. My dogs……and I love this fountain.
And thanks for all your helpful hints on the phone. I can’t believe you actually care enough to answer the phone yourself. Thanks for a great product and service.
Thank you so much for this wonderful product! Years ago we had a plastic fountain and one of our kitties developed feline acne along his jawline so we eliminated all plastic. When we were told our 3 cats have early indications of renal failure, we investigated ceramic fountains. After reading everything available online we contacted manufacturers for additional questions. Barry was the only person who gave us informative answers, and responded quickly when we left messages.
My husband and I are engineers and we appreciate the quality construction, ease of set-up and cleaning/sterilization.
We also feel good that this fountain and its parts are made in America – not China! Barry’s attention to detail and quality control ensures that there is no Lead in the glaze for the Ceramic basin. The fact he uses Medical/food grade parts is also very reassuring.
We enjoy the sound of the water and all 3 of our cats love drinking the chilled fresh water. We are very satisfied with our Glacier Point ceramic fountain and Barry’s customer service.